Walmart Never Disappoints

My goodness, Walmart never ceases to disappoint. In the worst of ways.

I've mentioned I had never gone to a Walmart until the year before we moved. A very nice one moved into the brand-new plaza across the street from our development. But it just isn't my jam. I'm a Target girl. 

Then we moved to hillbilly land. Where Walmarts are on every corner. The convenience of location is nice but it's Walmart. I'd rather drive a few miles more and go to Target.

Rick can get his prescriptions there and at Walgreens per his insurance. Some of his prescriptions are far cheaper at Walmart so I've been going far more, unfortunately. 

Rick had a Rx there for me to pick up. I was running our errands and stopped there last. 

I was in line. An older gentleman was in front of me. Oh, I say older, and he was probably only 3-5 years older than me. He had his hands up his ass and he was digging for gold. Scratching, digging, all of the above.

Then if that wasn't bad enough, he moved his leg and hip to really get in there. God, he was grossing me out. 

I wanted to scream, go home, and shower man! How disgusting. There were bathrooms around the corner so he couldn't go in there to do this disgusting habit? Honestly!!

Walmart never disappoints.

Speaking of Rx. Did I share that Eliquis was $800 with insurance, and it was killing us. If I did I apologize. But if Rick didn't have this blood thinner, he'd be more likely to have another stroke. I mentioned to the doctor who did his pacemaker and will be doing his ablation, that if there was another drug similar could he advise us of it? I told him the cost of Eliquis was killing us. He told me that if I was willing to drive to the hospital pharmacy, they have a negotiated rate for Xarelto, another blood thinner, for only $15.80. I asked if it was the same and will it do the same for Rick. He said it would be absolutely fine for Rick.

Hell, yes, I will drive to the hospital. Even the cost of gas (which is $3.17 right now) still makes it worth it. The hospital is 15 minutes away. I can do that for that kind of savings. Wouldn't you?

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April left a comment about Amex and them refunding us. 

She wasn't sure how that worked. 

The money was deposited into their bank, and it was removed from their bank. Of course, Amex had all that info.

April it even happened to us when in business.

Example of how this works.

A woman got some work done, not much, it was $495. At the time it was just a soaking tub to be refinished. (that price seems so long ago now)

She never told us there was an issue, just called her bank and asked for a refund. I was looking at the account online and saw a reversal of $495. 

Less than 24 hrs after the job was done she called the bank.

Upon digging deeper, I saw who the customer was, and I contacted the bank. I asked what she claimed the issue was. There was a hair in the tub. 

I told the bank if that were true and she called us we'd immediately go back to fix the issue.  Can we go back and make this right? The fact that this was less than 24 hrs I think helped us.  The bank said to try. The bank asked if we were called (she told them we refused) I told the bank I only knew about this because I saw the reversal online on my bank account.

I called the woman and said, "I understand you have a hair in the tub we just refinished. That is a quick fix for you. Sometimes the men's hair on their arms does fall into the tub. Why did you not call us to fix this? And just to let you know, I have spoken to the bank about this."

That made her silent. She knew what she told the bank was a lie.

Normally I will always say, those who talk first lose. 

But this time I continued speaking.

"We can have the owner out there late this afternoon to fix this, it will take 5 minutes. Would you like us to go ahead?"

(knowing that if she refused the bank would hear about that and she would have egg on her face)

She said that would be fine. I said, "You do understand that the bank will then be reversing this correct?"  She said yes. 

I told her the owner's name, who was coming to her home, and when he would be there.

When Rick arrived, she was not happy. He said, "Oh Margaret she had piss and vinegar written all over her face"

She was just trying not to pay, and we knew that. But Rick played dumb and he was all smiles and puppies.

Rick asked to see the hair in question. She took one of her hairs and laid it in the tub. Rick looked at it and played dumb, "Did you attempt to remove this?"  (if one of our guys did do this while refinishing, it would have been stuck in the coating)

"Oh no, she said, I was worried I would ruin the finish, but I couldn't live with that."

Rick bent over and picked it up. 

He said, "Gee, it's awfully long to be one of mine or the man who did your tub as you know has a bald shaved head. This looks like your blonde hair; did you perhaps bend over to view the tub to view the job?" (oh so diplomatic)

She said, "Oh that must have been what happened?" 

Rick said, "Well since it wasn't embedded in the paint, here it is" 

And he handed it to her. (when he told me that I laughed, it was long and blonde) 

He then asked if everything else looked okay. 

He said, "Let's look it over really well."  They both did.  

She told him it looked pretty, and he had her sign off saying as much.

He repeated the warranty and said, "If you have any issues always give us a call, we will always try to make it right"

So, we got our $495 back. What an ass. 

I would say we are in a different situation here now. 

But you can see how it all works.  I did see the money quickly and trust me it would not have taken me 30 days. And it was only $495. 

So, I have a difficult time thinking that this horrible construction company has not seen it, or they are so wealthy that a removal of 18.5K is no big deal to them. Either way, screw them.