I had a lady tell me this week that she lives in a 3 million dollar home.
I said, "okay" Not quite sure what that had to do with anything.
Besides honestly what the hell do you say to that? (Only 3 million, that's too bad...tee hee)
She then went on to tell me again, "This is a 3 million dollar home so you better not ruin anything."
Okay then, damn good thing you told me this because we were going to ruin everything, but since you asked us not to we won't do that now."
Honestly could she be any more annoying?
I had a man tell me that while I sound knowledgeable he would prefer to speak to a man.
I told him that there are never any men in the office because they all work in the field.
So he could speak to me and I could help him. He said, "no thank you." and he hung up
An hour or 2 later he called me and said, "Apparently I have to speak to you. I called (insert name of big franchise company) and the owners are two women. I guess I'll just deal with you."
I so wanted to say, "I'm sorry we don't talk to assholes" but of course I did not.
But wouldn't that have been fun?
I had a woman call me for an appointment for kitchen counter tops. She wanted an appointment on Sunday because that was most convenient for her. I told her we could do a Saturday, but I was sorry we couldn't accommodate a Sunday. She said if you want my business you will come on a Sunday between 2 - 4pm. I repeat that I'm sorry we don't work on Sunday.
She said, "your loss" and hung up.
I think we dodged a bullet on that one don't you?!
I had a man call for what he referred to as a quick repair.
I couldn't get him on the schedule for 2 weeks. He was livid. He said it won't take that long.
I explained that we were booked solid for 2 weeks but if I got a cancellation I could call him.
I explained that the schedule at times is fluid due to contractors schedules on job sites where we come in last.
He said, "Just bump someone, I don't care I need this done in the next 2 days."
I told him I could call customers and see if anyone was willing to give up their appointment to switch. I hung up and did that for him. No one was interested. So I called him back to let him know. He said it didn't matter because he had already found someone to do it today and they were on their way. He never thanked me for trying just hung up on me. He called me back next day, apparently it was done that day and it was a hot mess that needed to be fixed and could we come out and fix this mess? (mess was his word)
Yes, we can, but it will be a 2-week wait. He said, "I'll wait."
I just shake my head. He was nice too when he called back with his tail between his legs.
See sometimes you get to see Karma happen.
7 comments:
Four more stories for your book.
We have got to get together one of these days so I can hear all these stories complete with eye rolls and "appropriate" gestures.
Mike, it is getting thicker that book isn't it?
Bilbo - if we ever get spring it's a deal. And boy I have a few hand gestures. :-) Aren't people fun?
I'm not sure how you manage to maintain your cool. I have decided that, in my old age, I'm just not much of a people person. Too much frustration. At least on blogger, I can edit, or delete. Not so much in "real life".
Cora, I only maintain my cool while on the phone. Then I bitch and moan in a blog post or to anyone who will listen - usually my husband, poor guy. Besides you'd hold your tongue if it meant you have a roof over your head or you don't. People suck on the whole. No one is nice. Period. Please treat the people who work for you kindly.
"I'll wait" lol
The guy only wanting to talk to a man is super annoying. Back when I worked retail this guy only wanted the Hispanic girls to wait on him. One day they weren't there and I was like sorry, you're stuck with me.
lordy, I don't know how you can put up with these types day in and day out. You so should have used the "only $3 mil?" line on the uptight beyotch - wondering if Man #2 is married - he sure seems biased against women :/
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